Who We Are
Leanne's Groodles is a small, family-run Groodle breeder. This policy explains how we collect, use, and look after any personal information you share with us, whether that's through our website, by email, by phone, or in person.
What Information We Collect
We only ever collect what we genuinely need to help you and your future puppy. This may include:
- Your name, email address and phone number, when you contact us through our enquiry form or by other means
- Details you choose to share about your household, lifestyle and what you're looking for in a puppy
- Information relating to deposits or payments, where applicable (we never store full payment card details ourselves)
- Photos and updates you kindly share with us after your puppy goes home (only ever used with your permission)
How We Use Your Information
We use your information to:
- Respond to your enquiries and chat with you about available puppies, litters or our Guardian Program
- Keep you updated on litters, waiting lists and relevant announcements you've asked to hear about
- Match puppies with the right families, and support you after your puppy comes home
- Meet our recordkeeping and legal obligations as a registered breeder
We will never sell your information, and we won't use it for anything beyond the reasons above without asking you first.
How We Store & Protect Your Information
Your information is stored securely and only accessed by me and trusted members of our small family operation. Where we use third-party services, such as our enquiry form provider, those providers have their own privacy and security practices in place, and we only work with services we trust.
Sharing Your Information
We don't share your personal information with third parties, except where it's necessary to respond to your enquiry (for example, our enquiry form provider receiving your message), or where we're required to by law.
Cookies & Website Analytics
Our website may use small, simple technologies (like cookies) to help it run smoothly and to understand how visitors use our site, so we can keep improving it. These don't personally identify you.
Your Rights
You're always welcome to ask us what personal information we hold about you, request that we correct it, or ask us to delete it (where we're not required to keep it for legal or recordkeeping reasons). Just get in touch and we'll be happy to help.
Changes to This Policy
We may update this policy from time to time, for example, if we start using a new tool or service. Any changes will be posted on this page, with an updated "last updated" date at the top.
Contact Us
If you have any questions about this policy or how your information is handled, we'd love to hear from you, reach out via our Enquire Now page, or use the contact details in our website footer.